FocusGroup Consulting - Defining The Way You Communicate

Sanchez, S.H., Sethi, S.S., Santos, S.L. and Boockvar, K., "Implementing Medication Reconciliation from the Planner's Perspective: a Qualitative Study", BioMed Central, Pending Publication 2014

Raab, C., Santos, SL., Harkins, D., Motz, K., Irons, T., Markwith, G., "VA/DoD Risk Communication Review: Camp Lejeune Historic Water Contamination and Health Concerns", Presentation at the 2013 National Conference on Health Communication, Marketing, and Media, Atlanta, Georgia, August 2013

Chua, F.B., Rummage,C., Santos,S.L., Helmer, D.A., "Facilitating Reintegration for Veterans:  Patient Centered Comprehensive Care", MD Advisor Supplement, Winter 2013

Committee on Decision Making Under Uncertainty; Board on Population Health and Public Health Practice; Institute of Medicine,  "Environmental Decisions In The Face of Uncertainty", The National Academies Press,  2013

Yan, G.W., McAndrew, L., Lange, G., Santos, S.L., Engel, C.C., Quigley,K.S., "Self-reported stressors of National Guard  women Veterans before and after deployment:  The relevance of interpersonal relationships", The Journal of General Internal Medicine, 2013 Jul;28 Suppl 2:S549-55. doi: 10.1007/s11606-012-2247-6.

National Resource Council Committee on Human and Environmental Exposure Science in the 21st Century, "Exposure Science in the 21st Century:  A Vision and A Strategy", The National Academies Press, September 7, 2012

Santos, S.L., Helmer, D., Teichman, R., "Risk Communication in Deployment Related Exposure Concerns", The Journal of Occupational & Environmental Medicine, Vol 54, No 6, June 2012.

Osunubi, O.Y., McAndrew, L.A. DeCandia, V., Chandler, H.K., Santos, S.L., Falca-Dodson, M., Teichman, R.F. "Organizational Psychosocial Factors and Deployment-Related Exposure Concerns in Operation Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF) Veterans", The Journal of Occupational & Environmental Medicine, Vol 54, No 6, June 2012.

Danielson, S., Tuler, S.P., Santos, S.L., Webler, T., Chess, C.," Three Tools for Evaluating Participation:  Focus Groups, Q Method, and Surveys", Environmental Practice, Published online by Cambridge University Press 25 April 2012.

Boockvar, K., Santos, S.L., Kushniruk, A., Johnson, C., Nebeker, J., "Medication Reconciliation:  Barriers and Facilitators from the Perspectives of Resident Physicians and Pharmacists" The Journal of Hospital Medicine, Vol 6, No 6, July 2011, 329-337.

Rummage, C., Falca-Dodson, M., Santos, S.L., Teichman, R., "Medically Unexplained Symptoms in the Veteran Population: Challenges and Opportunities", MD Advisor, Vol. 4, Issue 2, Spring 2011

Kushniruk, A., Santos, S.L. Pourakis, G., Nebeker, J., Boockvar, K. "Cognitive Analysis of a Medication Reconciliation Tool: Applying Laboratory and Naturalistic Approaches to System Evaluation". International Perspectives In Health Informatics, Broycki, E.M. et al. (Eds.). IOS Press, 2011.

Santos,S.L., Peretsky, B. and Fellows, M. "Risk Communication for NASA’s Environmental Compliance and Restoration Activities" NASA 2008 Environmental Management Division Manual, revised October 2010.

Slaten, S., Fields, K., Santos,S., Barton, A., Rectanus, H., Bhargava, M. "Integrated Environmental Forensics Approach for Evaluating the Extent of Dissolved Perchlorate Originating from Multiple Sources" Environmental Forensics, March 19, 2010

Boockvar K, Kushniruk A, Santos S, Nebeker JR, Signor D. Providers’ approach to medication reconciliation in a computerized system Paper presented at: VA Health Services Research and Development Annual Scientific Meeting, February, 2009; Washington, D.C.

Scammell, M., Senier, L., Darrah-Okike, J., Brown, P., Santos, S.L. "Tangible evidence, trust and power: Public perceptions of community environmental health studies" Social Science & Medicine Vol 68, issue 1, January 2009, 143-153.

Tuler, S, Chess, C., Santos, S.L., Danielson, S., Webler, T.  " Selecting the Right Tool for Evaluations:  Guidance for Community Involvement Practitioners" EPA Public Involvement Network News (online edition )  Winter, 2008

Danielson, S., Santos, S.L., Webler, T., Tuler, S.P.  "Building and Breaking a Bridge of Trust in a Superfund Site Remediation", International Journal of Global Environmental Issue,Vol. 8, NOS. 1/2 2008.

Santos, S.L., Danielson, S., Chess, C.  "Guidance on the Use of Focus Groups for Evaluation of Public Involvement Programs at Contaminated Sites", Social and Environmental Research Institute, Greenfield, MA, December, 2007.

Santos, S.L. "Risk Communication", Environmental Health Risk Assessment. M. Robson & W. Toscano eds.(pp.463-486) Association of Schools of Public Health (Sponsor) Josey-Bass, San Francisco, CA 2007

Santos, S.L., Helmer, D., Fotiades J. Copeland, L. and Simon, J. , "Developing a Bio-Terrorism Preparedness Campaign for Veterans- Using Focus Groups to Inform Materials Development",  Health Promotion Practice Journal, Vol. 8 No. 1, 31-40 January 2007.

Santos, S.L.., Task Force member, "Using Risk Analysis to Inform Microbial Food Safety Decisions", Council for Agricultural Science and Technology Issue paper #31, June 2006.

Santos, S.L. and Harrington, S. "NASA Glenn Research Center Plum Brook Station Reactor Facility Decommissioning Community Relations Program", Paper presented at American Nuclear Society's Decommissioning, Decontamination, & Reutilization Conference, August, 2005 Denver, CO

Santos, S.L. and Chess, Caron, "Evaluating Citizen Advisory Boards: The Importance of Theory and Participant Based Criteria and Practical Implications", Risk Analysis, Vol. 23, No.2, 2003.

Santos, S.L., "Risk Communication: Defining a Tolerable Level of Risk", Institute of Medicine Workshop Proceedings, National Academy Press, Washington DC, 2001

Santos, S.L. and McCallum, David B., "Communicating to the Public: Using Risk Comparisons", Human and Ecological Risk Assessment Journal, CRC Press, Vol. 3, No 6, December 1997

McCallum, David B. and Santos, Susan L., "Comparative Risk Analysis for Priority Setting", Human and Ecological Risk Assessment Journal, CRC Press, Vol. 3, No 6, December 1997

S.L., and McGurn, G.T., "Developing a Risk Communication Strategy", Energy and Transportation Network News, fall 1996

Santos, S.L., Covello, V.T., McCallum, D.B., "Industry Response to SARA Title III: Pollution Prevention, Risk Reduction and Risk Communication", Columbia University, Center for Risk Communication, Risk Analysis, Vol. 16, No. 1, February 1996

Santos, S.L., "The Importance of the Media as a Channel for Informing the Public on the Environment", UNESCO, December 1995.

Child, W.L., Santos, S.L., McCallum, D.B., & Fisher, L., Final Report of Findings: Focus Groups and Telephone Survey Research, US Army Non-Stockpile Chemical Materiel Programmatic Environmental Impact Statement, Report for Caliber, Inc., October, 1995

McCallum, D.B., Santos, S.L., "Participation and Persuasion: A Communication Perspective on Risk Management", Risk Assessment and Management Handbook for Environmental, Health, and Safety Professionals, McGraw-Hill, New York, NY, 1995

Santos, S.L., McCallum, D.B., & Child, W.L., Cape Cod Breast Cancer and the Environment: Focus Groups With Women Residents of the Cape and Physicians, Final Report of Findings, Report for Silent Spring Institute, Inc. and Massachusetts Department of Public Health, June 1995

McCallum, D.B., Santos, S.L., "Comparing Risk: The Role of Scientists, Policy Makers and the Public", paper commissioned by the President's Commission on Risk Assessment, May 1995.

Santos, S.L., McCallum, D.B., The Kanawha Valley Risk Communication Research Project - A Case Study, Report for National Institute for Chemical Studies and US EPA, Office of Policy, Planning and Evaluation, November, 1994

Santos, S.L., "The Role of Risk Communication in Environmental Decision-Making", Central European Journal of Public Health, Vol. 2 (Jhemi Vol. 38), October 1994

Santos, S.L., Summary and Analysis of Findings: Focus Groups with Rocketdyne Community Residents and Employees, Report for Rocketdyne Division of Rockwell International Corporation, August 1994

Santos, S.L., McCallum, D.B., Hammond, S.L. Kanawha Valley Health Effects Study Risk Communication Research Project, Evaluation Report, Results of Telephone Survey, Report for National Institute for Chemical Studies and US EPA, Office of Policy, Planning and Evaluation, August 1994

Santos, S.L., Covello, V.T., McCallum, D.B., Industry Response to SARA Title III: Pollution Prevention, Risk Reduction and Risk Communication, Columbia University, Center for Risk Communication, May 1994

McCallum, D.B., Santos, S.L., Public Knowledge and Perceptions of Chemical Risks in Six Communities, Follow Up Survey Results, US EPA, Office of Policy, Planning and Evaluation, May, 1994

Santos, Susan L., "The Importance of Risk Communication in Comparative Risk Projects", Published in the Conference Proceedings Of Fourth U.S.-Dutch International Symposium Comparative Risk Analysis and Priority Setting for Air Pollution Issues, AWMA, Keystone Colorado, June 1993

Santos, S.L., McCallum, D.B., Kanawha Valley Health Effects Study Risk Communication Research Project: Focus Groups and Key Interviews Evaluation Report; Report for National Institute For Chemical Studies and US EPA OPPE, April 1993

McCallum, D.B., Santos, S.L., Arkin, E., McNeil, C. Communication About the Risk and Benefits of Medical Devices, US FDA, March 1993

Santos, S.L., Folwarkow, S., "Are You at Risk", Petroleum Today, Volume 2, Nov. 1, 1991.

Santos, S.L., "Developing a Risk Communication Strategy for your Utility"; American Waterworks Association Journal; November 1990.

"Managing Uncertainty of Environmental Risks - Communication Implications"; Presentation and Conference Proceedings, International Symposium, Hazardous Materials/Wastes: Social Aspects of Facility Planning and Management, Toronto, Canada; October 1990.

Santos, S.L., Edwards, S., Comparative Study of Risk Assessment and Risk Communication Practices in Western Europe; a report prepared for the German Marshall Fund of the United States; May 1990.

Santos, S.L., "RCRA Corrective Action - Risk Management Implications"; Paper and Presentation; HAZTECH International Conference; September 1989.

Santos, S.L., E. Ryan, Magee, B., "Assessing Risk from Dermal Absorption at Hazardous Waste Sites"; Conference Proceedings-Superfund 1987; HMCRI; November 1987.

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